Member Direct Alerts

Mobile Banking - Alerts

We have a way to help you track activity that has occurred in your accounts. You can be notified by text message or email when your account balance is low, when your Personal Access Code (PAC) has been changed, when a new payee has been added to your list, and much more.

Our security alerts provide you with an extra layer of protection -- allowing you to detect possible fraud quickly and take appropriate action.

How do I sign up for alerts?

Follow these simple steps:

1. Log in to Online Banking from the home page and then with Increased Authentication.

2. Click on Messages and Alerts.

3. Manage your Alert Contact Names to register your phone and email address.

4. Manage Alerts to select the alerts you would like to receive.

Types Of Alerts

There are a number of alerts you can choose to receive by email or text message.

 

Security Alerts

New Payee Added This alert notifies you when a new bill payment vendor account is added to your online banking account.
Personal Access Code (PAC) Changed This alert notifies you when your online PAC has been changed.
Online Banking Account Locked Out - Incorrect PAC This alert notifies you when access to online banking has been locked because the number of attempts to sign in has exceeded the number allowed. 

Balance & Activity Alerts

My Balance This alert notifies you of your available balance on a specific account and can be received daily, weekly or monthly.
Low Balance This alert notifies you if your available balance falls below the threshold you have set.
Deposit This alert notifies you if a deposit exceeds a threshold you have set.
Withdrawal This alert notifies you if a withdrawal exceeds a threshold you have set.
INTERAC® e-Transfer recipient added This alert notifies you if a new recipient has been added to your Interac e-Transfer list.

Member Services Alerts

New Message Available This alerts you a new message is available.