Increased Security - Enhanced PAC

As fraudsters evolve, it’s important that we keep digital security top of mind. One of the simplest ways to improve the security of our members’ web/digital banking is to implement longer Personal Access Code (PAC) requirements.

On or after March 12, 2019 you will be prompted to change your PAC to an Extended PAC format the first time you login.

Personal Access Codes must be between 9 and 30 characters and must have a mix of: - Upper and lower case alphabetical characters - Numeric characters - One or more of the following special characters: ` - ‘ . , # @ : ? ! ( ) $ \ /

Both our online banking and mobile app work off the MemberDirect network provided by B.C. Central Credit Union, Central 1. Once your activate the service you will be able to access your banking information at any time, from any mobile device or computer with an internet connection.

Our online banking platform allows you to carry out almost any function that used to require a visit to the branch, and has the added convenience of 24 hours access. You can view your account history, recent transactions, pay bill, transfer money, and much more. You can even set up customized alerts that let you set specific budgets or goals, and the system will send you alerts and updates to make sure you stay on track.

To access the MemberDirect service you will also need a Personal Access Code (PAC) which is provided by our Credit Union. Please contact us to obtain your PAC.

To ensure the highest level of security when operating online for any transaction involving personal information, always update your software to the most recent version. This includes web browsers, and smartphone operating systems.